Refund policy

Return & Refund Policy

Customer satisfaction is important to us.

Due to hygiene and safety reasons, skincare products cannot be returned once opened or used.

Returns are accepted only if:

• The product is damaged during transit.
• An incorrect product has been delivered.
• The product received is defective.

To request a return, please contact us within 48 hours of receiving your order along with photographs or an unboxing video.

Once approved, refunds will be processed to your original payment method within 5–7 business days.

Products returned without prior approval may not be accepted.